H10 Puerta De Alcala, Madrid - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Alcala, 66, Madrid, Spain, 28009

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Terrace

Max:

2 persons

20 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Deluxe Double Room Terrace

Max:

2 persons

20 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Superior Room

Max:

3 persons

25 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Madrid 1.8 km

Airports

Adolfo Suarez Madrid-Barajas (MAD) 20.0 km

Underground

Principe de Vergara200 m

Velazquez400 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 31 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Infinity pool
Rooftop pool
Plunge pool
Seasonal outdoor pool
Sun loungers
Sun terrace
Leisure/ TV room
Solarium
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Room decor

Parquet floor

Location

Alcala, 66, Madrid, Spain, 28009

Map view

street view

Alcala, 66, Madrid, Spain, 28009

City landmarks

Museum

Prado National Museum

1.8 km

Park

El Retiro Park

730 m

Square

Plaza Mayor

2.3 km

Casino

Gran Via

1.9 km

Square

Puerta del Sol

2.1 km

Plaza de la Independencia

Parque del Retiro

730 m

Football Stadium

Santiago Bernabeu Stadium

3.5 km

Public Building

Cybele Palace

1.2 km

Museum

Museo Nacional Thyssen-Bornemisza

1.6 km

Calle Ponzano tapas

2.6 km

Palace

Royal Palace of Madrid

2.8 km

Museum

Plaza de Cibeles

1.1 km

Museum

Museo Nacional Centro de Arte Reina Sofia

2.5 km

Paseo de la Republica de Cuba 4 Parque Del Retiro

Palacio de Cristal

1.2 km

Plaza de Toros de Las Ventas，

Plaza de Toros de Las Ventas

2.7 km

Museum

National Archaeological Museum

990 m

Garden

Royal Botanical Garden of Madrid

1.8 km

Museum

Museo Sorolla

2.5 km

Museum

CaixaForum Madrid

2.1 km

Paseo del Prado Paseo Del Prado

Paseo del Prado

1.3 km

Square

Plaza de Colon

1.4 km

Calle Alcala 42

Circulo de Bellas Artes

1.5 km

Square

Plaza de Santa Ana

2.2 km

Park

Neptune Fountain

1.6 km

Library

Museum of the National Library

990 m

Plaza de la Independencia

Puerta de Alcala

790 m

Museum

Museo Nacional de Ciencias Naturales

2.2 km

Paseo del Pintor Rosales

Templo de Debod

3.1 km

Calle de Ferraz

Temple of Debod

3.1 km

Avenida de Felipe II S/N

Community of Madrid Sports Centre

1.1 km

Nearby

Landmark

Bridge of Alcala

270 m

Restaurants

Restaurante Los Lagos

210 m

Calle Castello 6

Casa Castello

200 m

Calle Castello 1

Pizza Donna

210 m

Calle Castello 1

Labendita

300 m

Avenida Menendez Pelayo 2

Clandestine

210 m

Calle Villanueva 43

Nommad Cafe

260 m

Calle de Alcala 107

Bentley's Alcala

290 m

Calle Alcala 105

Celicioso Retiro

230 m

Calle O'donnell 4 Frente al parque el Retiro

Mola Cuatro Cerveceria Restaurante

390 m

Calle Principe de Vergara 4

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.2

Location

9.2

Service

8.0

Dining

7.0

4/5 based on 636 reviews

#157 of 486 hotels in Madrid based on Tripadvisor

Andrew

United Kingdom, March 2025

5.6/10

My stay at H10 Puerta De Alcala was a good experience, marked by really good service and a stylish environment. I especially loved the rooftop bar with its amazing views. However, I did encounter some noise disturbances during my stay, which affected my ability to relax at times.

Rooms

8.0

The room I stayed in was comfortable and well-appointed, although it was on the smaller side and I noticed that the lighting was a bit basic, making it challenging to create a cozy atmosphere. Overall, it met my needs very well.

Service

9.0

The staff were incredibly friendly and attentive. They went above and beyond to assist me, especially when I had a package to send. Their willingness to help made me feel very welcomed throughout my stay.

Location

10.0

The hotel is perfectly situated right next to Retiro Park, which was a lovely area to explore. I found it easy to reach many attractions, making my visits around the city convenient and enjoyable.

Dining

7.0

Breakfast offered a good variety of options, though I felt the dining room could have used a more appealing setting than the conference room vibe it had. Despite this, the food quality was satisfying.

Facilities

8.0

I truly enjoyed the rooftop bar experience, which provided a stunning atmosphere to unwind over drinks. The small pool was a lovely touch for cooling off in the summer heat, although it could feel crowded at times.

Elizabeth

United Kingdom, January 2025

6.4/10

My stay at H10 Puerta De Alcala was good, with a lovely boutique vibe and a fantastic rooftop bar. The location was truly a highlight, especially being so close to Parque del Retiro for morning runs. However, the room size was pretty compact and the noise from the cleaning staff was a bit disruptive in the mornings. Overall, it was a satisfying experience with great service and amenities. 🌟

Rooms

8.0

My room was small but clean and well organized. The layout suited my needs even though the size was compact.

Service

9.0

Staff were exceptionally friendly and attentive, often going out of their way to provide local tips and assistance.

Location

10.0

Being steps away from Parque del Retiro was fantastic, with easy access to metros and nearby restaurants and shops.

Dining

8.0

The breakfast buffet offered a wide variety of dishes, and the rooftop bar was a good spot for evening drinks, though the menu for half-board could get repetitive.

Facilities

7.0

I appreciated the rooftop views and the clean but small plunge pool, although some amenities could be improved like room coffee options.

Benjamin

United Kingdom, January 2025

5.6/10

My stay at H10 Puerta De Alcala was generally pleasant, particularly due to its central location and the helpfulness of the staff. I loved how easy it was to access local restaurants and the beautiful Retiro Park. However, the noise levels from the hall and the small size of the elevators were significant drawbacks during my visit.

Rooms

6.0

The room was clean and the bed comfortable, though I found it a bit small and not much room to move around. Also, the view wasn't great since I overlooked a staircase.

Service

6.0

While check-in was efficient and the staff were polite, they didn't go above and beyond my expectations. I felt they could have been more welcoming and engaging.

Location

8.0

The hotel is perfectly situated near Retiro Park and lots of local dining options. It was a quiet area but still close enough to the city center, which I really appreciated.

Dining

5.0

I found the breakfast options a bit lacking, and some items were not up to par. The scrambled eggs, in particular, didn't impress me.

Facilities

5.0

The rooftop bar offered great views but was often crowded. The small plunge pool didn't really serve its purpose, and the elevators were too tiny for convenience.

Christian

United Kingdom, December 2024

7.4/10

My stay at H10 Puerta De Alcala was a pleasant experience, highlighted by the excellent location near Retiro Park, making it easy to explore the area. While I found the room a bit compact, it was modern and well-maintained. The rooftop bar offered stunning views, though I noticed some inconsistencies with the sunbed policies, which detracted from an otherwise enjoyable atmosphere.

Rooms

6.0

The room was compact yet functional, equipped with essential amenities. I appreciated the cleanliness, but the size made it feel a bit cramped for two people.

Service

7.0

Most of the staff were friendly and helpful, although my late check-in felt a bit cold, lacking the warm welcome I anticipated.

Location

9.0

The hotel’s location is fantastic, directly adjacent to Retiro Park and close to various restaurants and transportation options, which made getting around Madrid a breeze.

Dining

8.0

Breakfast offered a wide variety of tasty options, and I enjoyed the quality of the half-board meals, despite a limited menu that could get repetitive over multiple days.

Facilities

7.0

The rooftop bar was a highlight with great views, though I found that it sometimes got crowded, impacting the overall experience.

Naomi

United Kingdom, October 2024

5.8/10

I had a great stay at H10 Puerta De Alcala, enjoying its modern decor and spacious rooms. The location is a major plus, being right next to the serene El Retiro Park but still close to the city's main attractions. However, the bathroom setup was a little odd without a proper door, which impacted privacy. Overall, I’d say this hotel offers a solid experience but with a few quirks to note.

Rooms

8.0

My room was spacious and clean, but the lack of a proper bathroom door was a bit uncomfortable. I appreciated the large bed and the peaceful atmosphere.

Service

9.0

The staff were super friendly and responsive to my requests. They helped with changing my room setup for more privacy, which I really appreciated.

Location

9.0

The location is fantastic, with El Retiro Park practically across the street and easy access to the metro for exploring the city.

Dining

7.0

The breakfast buffet was decent, but I found the nearby dining options even more appealing for a relaxed meal. It’s great that there are good local restaurants just a short walk away.

Facilities

8.0

Loved the rooftop bar with a stunning view of the park. The room service was prompt and reasonably priced, making it convenient for me.